About Wendy Knowler's Blog

It's an electronic version of her twice weekly columns, exposing a wide range of consumer issues, from dodgy telesales deals to shrinking grocery items and misleading advertising. Since April 2011 she's devoted most of her time - and her columns - to the Consumer Protection Act and how it applies to our every day consumer interactions.

Knowler responds to as many of the scores of emails she receives daily as she can, giving preference to those not written in SMS-speak.